Return Policy

I run my shop 100% by myself, with the money out of my own pocket. I will do everything in my power to make sure you have an amazing experience with my products, so please reach out with any questions or concerns as soon as possible. I work with a facility that prints and ships your orders, and this policy is based on their stipulations. Thank-you so much for your understanding and patience!

Contact me at shopcuriouscolour@gmail.com before returning any products.

RETURNS & EXCHANGES

You may exchange your product for another size of the same product, limited to one exchange per product, at no additional cost. Please review the size chart carefully before purchase. I do not refund orders for buyer’s remorse.

DAMAGED OR DEFECTIVE ITEM

Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense. If you notice an issue on the products or anything else on the order, contact shopcuriouscolour@gmail.com with photos and a description immediately to resolve the issue.

WRONG ADDRESS

If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable). For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date.

UNCLAIMED

 Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment to yourself (if and as applicable). For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date.

For more info on returns, please read our FAQ page.

This Policy shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.